Legal · Cookies

Cookie policy

Last updated

This cookie policy explains how Synaptech (“we,” “us” or “our”) uses cookies and similar technologies to recognize you when you visit our website, synaptech.io. It explains what these technologies are and why we use them, and your rights to control their use.

What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They help a website remember your actions and preferences over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Similar technologies include browser storage, such as session storage, which works much like a cookie but stays in your browser and isn’t sent to our server.

How we use cookies

Our own code doesn’t set any cookies. The only cookies on synaptech.io come from Google Analytics, and only when we turn it on. We use them to:

  • Understand how our website is used and improve its performance.
  • Analyze website traffic and trends.

We don’t use cookies for advertising. The site runs no advertising, remarketing, session-recording, chat or tag-manager scripts.

Types of cookies and storage we use

  • Essential. None. Our own code doesn’t need cookies to make the site work.
  • Analytics, only when enabled. If we turn on Google Analytics 4, it sets cookies that tell us how visitors use the site: which pages are visited most, how people arrive, and whether they run into errors. It loads directly, with IP anonymization on and Google signals and ad personalization off. When it is off, no analytics cookies are set.
  • Browser storage. Our forms keep an unsent draft in your browser’s session storage, so a reload or a failed send doesn’t wipe your answers. The readiness check on the homepage keeps your answers the same way, and the checklists you can tick on the site remember your ticks in local storage. This storage stays in your browser and isn’t sent to our server; the one thing a form sends from it is how long you had been filling it in, as a spam check.
Cookies and storage on synaptech.io
NameSet byPurposeKindLasts
_gaGoogle Analytics, only when enabledDistinguishes one visitor from another.Analytics cookieUp to two years
_ga_<measurement-id>Google Analytics, only when enabledKeeps track of your current visit.Analytics cookieUp to two years
synaptech:lead-draft:<form>synaptech.ioKeeps your unsent form answers so a reload doesn’t wipe them.Session storageUntil the form is sent or you close the tab
synaptech:lead-draft-start:<form>synaptech.ioWhen you began that unsent draft, so the spam check doesn’t mistake a restored draft for a bot.Session storageUntil the form is sent or you close the tab
synaptech:readiness:v1synaptech.ioKeeps your readiness-check answers while you look around.Session storageUntil you close the tab
synaptech:gap-checklist:v1, synaptech:attribution-honesty:v1synaptech.ioRemembers which checklist lines you ticked, so you can come back to them.Local storageUntil you untick them or clear site data

How long do cookies stay on your device?

  • Session cookies are temporary and expire when you close your browser. They remember you during a single visit to our website.
  • Persistent cookies remain on your device after you close your browser, for a set period or until you delete them. They let a site remember your preferences or actions on future visits.

Third-party cookies

The only third-party service that can set cookies on synaptech.io is Google Analytics, when we turn it on. Its cookies are subject to Google’s privacy policy:

How we handle personal information is covered in our privacy policy.

Your cookie choices

You have the right to decide whether to accept or reject cookies. Most web browsers accept cookies automatically, but you can change your browser settings to decline them. The site works fully without cookies or browser storage.

To manage or delete cookies and site data, follow your browser’s instructions:

You can also opt out of Google Analytics with Google’s Google Analytics opt-out browser add-on (opens in a new tab).

Updates to this policy

We may update this cookie policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. Any changes will be posted on this page with an updated “last updated” date.

Contact us

If you have any questions about our use of cookies or other technologies, contact us at info@synaptech.io, call +1 (925) 255-9507, or write to us at the address below.

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